After 6 Years And 720,000 Attempts, Photographer Finally Takes Perfect Shot Of Kingfisher

Alan McFadyen, who has been an avid wildlife photographer since 2009, just captured a photo that he has spent 6 years trying to get. By his count, it took him 4,200 hours and 720,000 photos to get a perfect shot of a kingfisher diving straight into the water without a single splash.
“The photo I was going for of the perfect dive, flawlessly straight, with no splash required not only me to be in the right place and get a very lucky shot but also for the bird itself to get it perfect,” McFadyen told The Herald Scotland. “I would often go and take 600 pictures in a session and not a single one of them be any good. But now I look back on the thousands and thousands of photos I have taken to get this one image, it makes me realise just how much work I have done to get it.”
McFadyen, who also runs a wildlife photography hide business, was inspired to love nature and wildlife by his grandfather. “I remember my grandfather taking me to see the kingfisher nest and I just remember being completely blown away by how magnificent the birds are. So when I took up photography I returned to this same spot to photograph the kingfishers.”
More info:  |It took Alan McFadyen 6 years, 4,200 hours and 720,000 photos to get this shot:

“The photo I was going for of the perfect dive, flawlessly straight, with no splash required not only me to be in the right place and get a very lucky shot but also for the bird itself to get it perfect”
“I would often go and take 600 pictures in a session and not a single one of them be any good”

“I never really stopped to think about how long it was taking along the way as I enjoyed doing it but now I look back on it I’m really proud of the picture and the work I put in”

“I remember my grandfather taking me to see the kingfisher nest and I just remember being completely blown away by how magnificent the birds are”

“I’m sure my grandfather would have loved it, I just wish he could have seen it. All of my family contacted me when they saw it and said he would have been so proud of it”

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Mark Zuckerberg just signed the death warrant for the smartphone

Matt Weinberger 
 It's no secret Mark Zuckerberg is pinning Facebook's prospects on augmented reality — technology that overlays digital imagery onto the real world, like Snapchat's signature camera filters.

At this year's F8 conference, taking place this week, Zuckerberg doubled down on the company's ambitious 10-year master plan, which was first revealed in 2016. According to this timeline, Facebook expects to turn artificial intelligence, ubiquitous internet connectivity, and virtual and augmented reality into viable parts of its business over the next decade.

The Facebook 10-year road map, first revealed in April 2016. Facebook

To accelerate the rise of augmented reality, a big part of the plan, Zuckerberg unveiled the Camera Effects platform — basically a set of tools for outside developers to build augmented-reality apps that you can access from the existing Facebook app's camera. That would theoretically open the door for Facebook to host the next phenomenon like "Pokémon Go."

Mark Zuckerberg shows off the Facebook Camera Effects platform, which lets developers make augmented-reality apps like this Nike one that lets you share your run times with friends. Getty

While this announcement seems pretty innocuous, make no mistake — Facebook is once again putting itself into direct competition with Google and Apple, trying to create yet another parallel universe of apps and tools that don't rely on the smartphones' marketplaces. As The New York Times notes, Zuckerberg has long been disappointed that Facebook never built a credible smartphone operating system of its own.

This time, though, Facebook is also declaring war on pretty much everyone else in the tech industry, too. While it'll take at least a decade to fully play out, the stuff Facebook is talking about today is just one more milestone on the slow march toward the death of the smartphone and the rise of even weirder and wilder futures.

Why buy a TV?
Zuckerberg tipped his hand, just a bit, during Tuesday's Facebook F8 keynote. During a demo of the company's vision for augmented reality — in the form of a pair of easy-to-wear, standard-looking glasses — he showed how you could have a virtual "screen" in your living room, bigger than your biggest TV.

"We don't need a physical TV. We can buy a $1 app 'TV' and put it on the wall and watch it," Zuckerberg told USA Today ahead of his keynote. "It's actually pretty amazing when you think about how much of the physical stuff we have doesn't need to be physical."

Zuckerberg says the goal is to release glasses, like these, that can project virtual objects like chessboards or even TVs onto what you see. Facebook

That makes sense, assuming you're into the idea of wearing a computer on your face (and you're OK with Facebook intermediating everything you see and hear, glitches and all).

But it's not just TVs. This philosophy could extend to smartphones, smartwatches, tablets, fitness trackers, or anything else that has a screen or relies on one to work. Zuckerberg even showed off a street art installation that's just a blank wall until you wave the Facebook camera app over it to reveal a mural.

For Microsoft, which has already dipped its toe in this area with its HoloLens holographic goggles, this is a foregone conclusion. HoloLens boss Alex Kipman recently called the demise of the smartphone the "natural conclusion" of augmented reality and its associated technologies.

War of the worlds
The problem, naturally, is that a huge chunk of the world's economy hinges on the production of phones, TVs, tablets, and all those other things that Facebook thinks could be replaced with this technology.

Even Zuckerberg acknowledges it's a long road ahead. That said, this Camera Effects platform, should it succeed in attracting a bunch of users, could go down as a savvy move. The apps that are built for the Facebook Camera today could wind up as the first versions of the apps you'd use with those glasses.

Microsoft's futuristic HoloLens goggles provide an early look at Facebook's goal. Microsoft

In the short term, Facebook's play for augmented reality is going to look a lot like competing with Snapchat — and in a meaningful way, it is. Facebook needs developer and user love, so it needs to keep offering fun and funny tools to keep people from moving away from using its apps.

In the long term, though, this is Facebook versus everybody else to usher in an age of a new kind of computing — and pretty much every tech company out there will get caught in the crossfire, as Apple, Google, Microsoft, and more rush out their responses to this extremely existential, but still meaningful, threat.

This column does not necessarily reflect the opinion of Business Insider

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Want to Work From Home? Amazon Is Hiring 5,000 People to Work From Their Kitchens and Living Rooms

Jeff Bezos. CREDIT: Getty Images

These jobs are all about the flexibility and the benefits–including, of course, the ability to work from home.
  By Bill Murphy Jr. 
There's nothing like working from home–that is, if you can make it work for you. Prerequisites: an efficient space, a healthy respect for your own time–and, of course, a job.

If it all sounds appealing to you, and you haven't already found your work-from-home nirvana, perhaps Amazon might be the answer. The company recently announced it's planning to hire 5,000 home-based workers to join its customer service teams.

Many of the new jobs will come with benefits, including health insurance, sick and vacation time, and tuition.

Jobs "with benefits"
We'll get to the hourly pay in a minute, but the real value in these jobs is probably in the flexibility and those two little words: "with benefits." Because if you work more than 20 hours a week at Amazon, the company says, you get:

"… life and disability insurance, dental and vision insurance with premiums paid in full by Amazon, and funding toward medical insurance," along with the company's Career Choice program, which "prepays 95 percent of tuition for courses related to in-demand fields, regardless of whether the skills are relevant to a future career at Amazon."

"There are lots of people who want or need a flexible job–whether they're a military spouse, a college student, or a parent–and we're happy to empower these talented people no matter where they happen to live," Tom Weiland, Amazon vice president for worldwide customer service, said in a press release.

In addition to these positions, Amazon says it's hiring another 25,000 part-timers to work onsite this year, and another 100,000 full-timers over the next 18 months.

There's no word on what the home-based jobs pay in the press release, but a separate job listing says the "pay rate nationwide is $10.00 per hour."

And, at least for now, it looks like the part-time hours are limited to nighttime and weekend work, which could make it tough for parents who were hoping to work while their kids are at school, for example.

Also–again at least for now–Amazon is limiting hiring to people who live in 26 of the 50 states. (Sorry Californians and Texans.) You can find the details and the application process here.

Nobody is going to get rich working from home for Amazon for $10 an hour, of course, but even though we're technically at full employment in America, that's an economic term–of course there are still people who would like to be working but can't find jobs.

Among them: lots of stay-at-home moms, military spouses, and others who need income but might not have the flexibility to work outside their homes. Here's hoping other companies follow suit, and that these unemployed and underemployed workers might now have a steady, new, workable option.

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The 10 best smartphones of 2017 so far

Samsung just revealed the new Galaxy S8 while all the rest of the major announcements have been completed over the past two months. By Matthew Miller for Smartphones and Cell Phones | April 4, 2017 — 13:14 GMT (14:14 BST) | Topic: Mobility

The Apple iPhone tends to take the top spot in most of my biannual lists, with Samsung making an appearance every once in a while. With continued innovation in the Android space and much of the same from Apple, the advancements in technology outweighed simplicity this time.

It is not easy to pick the top phone when so many great options exist. While you may not agree with my particular order, it's likely you have most of these in your top 10. I was fairly certain of my top pick this year, especially after attending the launch event in NYC last week, but I still posted a Twitter poll that confirmed my top two phones.

I actually had the Samsung Galaxy Note 7 at the top of my last list in December 2016, but after two recalls it was removed from consideration. The Samsung Galaxy S8/S8 Plus takes first place this time for many reasons.

Samsung's Infinity Display looks fantastic and minimizes the top and bottom bezel while removing anything on the sides which roll down from the front to the back. We see ample RAM and internal storage with the ability to add inexpensive microSD cards, new Bixby assitant and a hardware button dedicated to its use, improved front facing camera, Samsung Pay payment technology, wireless and fast charging, IP68 dust and water resistance, a USB Type-C standard port, and traditional 3.5mm headset jack. There is nothing missing from the Galaxy S8 and it deserves the top spot.

The Samsung Galaxy S8 can be pre-ordered now and will ship in the next couple of weeks. The S8 is priced at $750 and the S8 Plus at $850. Pre-orders include a free Samsung Gear VR and controller too.

My Galaxy S8 Plus review will be posted in a couple of weeks. I'm picking this as the top device based on my limited time with the S8 at the launch event and my extended time with the S7 and S7 Edge.

Whenever I need to make sure I have a phone that does it all and gets me through a long day, I regularly pop my SIM into the Apple iPhone 7 Plus. The water resistance, improved cameras, more RAM, a larger capacity battery, a faster processor, and stereo speakers are all compelling features.

However, the iPhone 7 ends up in second because it has no fast charging technology, internal storage is locked to whatever capacity you purchase, there is no standard headphone jack, there is no wireless charging, Apple Pay has limitations, and the phones are quite large for the display sizes.

The Apple iPhone 7 and 7 Plus are also the most expensive smartphones available today, when compared to similar flagships.

Check out the my full review of the iPhone 7 Plus (9.3 rating) and Jason's iPhone 7 review (9.0 rating). CNET also has reviews of the iPhone 7 Plus (8.8 rating) and iPhone 7 (8.7 rating).

3. LG G6
LG was the first to get its flagship out to customers with the new 18:9 aspect ratio and after using one for more than a month I considered it as a possible number one contender. It is priced the lowest of these top three at just $650 with a microSD card slot, incredible performing dual rear cameras, shock resistance, minimal bezels and a pocketable form factor, wireless charging, and dust and water resistance.

The LG G6 has a rather thick uniform body and doesn't have anything that particularly makes it stand out from the crowd. The LG UX is OK and is not too intrusive, but LG doesn't have a great track record with regular software updates and there is still something for LG to prove in 2017. But the LG G6 is a wonderful device to show that LG is able to compete with Samsung and Apple.

Check out my full review (9.5 rating) of the LG G6.

It's hard for me to pick a phone for the top three that six months after release still has a back order from four to five weeks. The Google Pixel and Pixel XL are outstanding devices and for about a month I owned a Google Pixel XL.

Image: CNET
The Pixel has a 5 inch display while the Pixel XL has a 5.5 inch display. Both are powered by a Qualcomm 821 processor. Other key specs include 4GB of RAM, 32 or 128GB of internal storage, 12.3 megapixel camera and 8 megapixel front facing camera, and Android 7.1 Nougat.

There is no water resistance or wireless charging capability, internal storage is locked to either 32GB or 128GB, and the bezels of the phone are quite large when you compare it to the new LG G6 and Samsung Galaxy S8.

Just like the iPhone, you will get updates to the Android software first on a Google Pixel or Pixel XL so if having the latest version of the software is important to you then you can't beat a Pixel.

The camera helps you take wonderful photos and that was the one reason I almost kept mine. However, there are too many other compromises with the hardware that I was not willing to make. The Google Pixel is priced at $649 and $749. The Google Pixel XL is priced at $769 and $869.

Check out the Jason Cipriani's full review of the Google Pixel XL (8.0 rating). CNET also has a review of the Google Pixel (8.8 rating).

It's been a while since I've been impressed by a Motorola phone, but the Moto Z and Moto Z Force Droid look great, feel great, and perform well. These phones incorporate a modular design that actually makes sense and works well.

The Moto Z is available as a GSM unlocked phone for $699 with the Moto Z Force Droid a Verizon exclusive, available for $720 (32GB) and $770 (64GB).

The Z Force Droid edition adds a shatterproof display, which is something we don't see often today. Both phones have high resolution displays, leading internal specifications, a water repellent nano-coating, and battery life that lasts longer than an iPhone 7 Plus.

Motorola has done a good job updating these latest Moto Z phones with the operating system and monthly Android security updates. You can also use the Moto Z Force Droid in a Google Daydream headset for a VR experience.

The Moto Mods snap on and off easily and are very functional. Motorola has spent time and money fostering the Moto Mods development and we are starting to see projects on Indiegogo and elsewhere.

CNET/CBS Interactive
While I enjoy testing out Huawei phones as part of my ZDNet experience, I don't usually include Huawei phones on this list since they are rarely sold in the US. However, the Huawei Mate 9 is available for GSM phone users on Amazon and other US retailers for just $599.

If long battery life, high quality photos, and a big 5.9 inch screen are important to you then you may want to consider the Huawei Mate 9. You can now install the Amazon Alexa app and have another assistant to work with Google Assistant.

The Huawei Mate 9 has a powerful Kirin 960 processor, 4GB of RAM, 64GB internal storage with microSD card slot, dual rear cameras with Leica branding, and a massive 4,000 mAh battery to get you through two days of work.

While the Samsung Galaxy S8 may be the ultimate Samsung flagship, the Galaxy S7 and S7 Edge are still fantastic smartphones that can be found at reduced pricing with the S8 soon hitting store shelves. These smartphones have industry leading specifications, refined design, and capabilities that had me almost awarding it a perfect 10 in my review. The only con I could come up with for the S7 was that it is a fingerprint magnet and for the S7 Edge that the edge screen sometimes facilitated inadvertent screen presses.

The Samsung Galaxy S7 and S7 Edge have extremely fast cameras that take excellent photos and video, responsive fingerprint scanners and advanced Samsung Pay support, water resistance without the fuss of ports, elegant refined design with the use of metal and glass, and also launched with sweet offers from US carriers and Samsung.

The S7 and S7 Edge still use microUSB and have a front physical home button, both of which may still appeal to some people.

CNET also awarded the Samsung Galaxy S7 Edge an Editor's Choice award so there's little doubt that Samsung's year old smartphones are still some of the best smartphones available today.

BlackBerry KEYone (Image: TCL)
The BlackBerry DTEK60 is a solid device, available at a great price, that offers a high level of security in an elegant design. However, I decided to award the spot on this list to the upcoming BlackBerry KEYone that brings a physical QWERTY back to BlackBerry customers.

The BlackBerry KEYone doesn't have all of the highest flagship specs found in the DTEK60, but it is a very capable device with an excellent camera. The KEYone has a 4.5 inch display, Qualcomm Snapdragon 625 processor, massive 3505 mAh battery, 12 megapixel rear camera, and fingerprint sensor built into the keyboard spacebar.

TCL is now making BlackBerry hardware and as I saw on the DTEK60 it is doing a fantastic job at providing monthly Android security updates, which is not something many Android manufacturers can say.

The BlackBerry KEYone was scheduled for an April release but with the latest news it may be delayed until May. It is priced at $549, which is reasonable for this unique BlackBerry device.

There are a number of excellent Android smartphones available today in the $400 range and one of the best is the OnePlus 3T. OnePlus has recently sold some special color options, including midnight black, in order to satisfy customers looking for a unique device.

Image: OnePlus
The OnePlus 3T feels much like an HTC 10, but the customization, more RAM, and longer battery life make it compelling. It does have a 1080p display so the resolution is not as high as an HTC 10, but it is priced significantly lower.

The OnePlus 3T has a Snapdragon 821 processor, 6GB RAM, and 64GB/128GB of internal storage. There is a 3,400 mAh battery to keep you going, along with Dash Charge for quick top off when you need it.

OnePlus has shown it can update the phone regularly as well with a few updates already made since its release. It has some awesome customization options and is one of my favorite low price smartphones.

Sandra Vogel gave it a 9/10 rating in her ZDNet review. CNET awarded the OnePlus 3T 9.0/10 in its review.

For many years I was an HTC fan and purchased most of the One series. The HTC U Ultra was released over a month ago and while it looks gorgeous it is a bit of step back from the HTC 10 and doesn't compete well with the current flagships.

Like the HTC 10, the HTC U Ultra provides a fantastic audio experience with dual stereo speakers and an included USonic headset that maps the specifics of each of your ears.

The U Ultra has a 5.7 inch high resolution LCD display in a 162.41 x 79.79 mm form factor. Despite the size of the phone, you will only find a 3000 mAh battery inside that didn't even let me make it through a full day of work.

The price is a bit high at $749, especially when you compare the HTC U Ultra to other flagships. The back glass, an unusual move for a company that set the bar with aluminum unibody designs, is stunning. However, it is also a major fingerprint magnet.

There is no level of water resistance, wireless charging is not present even though the back is glass, and there is no headphone jack.

I awarded the HTC U Ultra a a 7.0/10 in my review, while CNET awarded the HTC U Ultra a comparable 6.8/10.

While it's always fairly clear which devices are in the top five, the second five are a bit tougher and some devices get left off the list. I didn't expect a BlackBerry and an HTC device to be on the list this year, but could also add in some more affordable Motorola and other devices. What other devices would you recommend for this top ten list?

Related ZDNet top 10 smartphones articles

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What To Do When Someone Tells You You’re Not Good Enough

Throughout my career, I've been plagued by people telling me I'm not good enough. I've been rejected for more jobs than I care to remember. I've heard every excuse in the book for not being hired. Some of them were quite absurd and hard to swallow.

I've had my share of toxic bosses who have tried to hold me back. They used every chance they could get to put me down in an effort to make themselves look smart. They took credit for my ideas and then blamed me for their own failures.

After a while, it's hard not to start believing your haters. I know I did. My career began to plummet as a result. There will always be voices telling you you're not good enough. Telling you you're wasting your time and you should just give up.

Just because someone holds a fancier title than you or has a larger ego, doesn't mean they know what is best for your career. Many people in management positions are still trying to figure it out for themselves.

A few years ago, I fell into this trap. I started to believe that people with senior titles knew more than I did. Instead of continuing to work hard and push to move forward in my career, I began to accept the limitations that others were casting on me. The negative voices in my life were starting to drag me down.

The most difficult part of my journey has been to believe in myself and not listen to the people who were trying to hold me back. I love this quote from, Sean Stephenson: "Never believe a prediction that doesn't empower you."

Before I started blogging, I sought out advice from my boss, friends, family, and my mentors at the time. Not a single one of them advised me to start writing. Little did they know it would be my blogs that would propel my career forward and enable me to pivot into something I love.

Use your haters as an instrument for change and personal growth.

You don't have to listen to what everyone else thinks.
Always remember, the people who say you can't do something can't do it either! Not one person I sought advice from about starting a blog had ever made a dime from writing.

To overcome the negative voices of your haters, you need to seek out mentors who have been where you'd like to go. Seek out people who will coach you and empower you along your journey.

A good mentor will challenge you to get better. A good mentor will point out your shortcomings and tell you why you weren't good enough that particular day. However, unlike a hater, a good mentor will provide you with solutions for growth. These are the voices you should listen to.

To find success, keep grinding, improving your existing skills, and learning new ones.

Every day in life you have a choice to either listen to your haters and give in to self-doubt or go out there and make the changes you need to improve. Do something small each day to improve your career, and over time those small steps will turn into something big.

I've put the days of listening to haters in the past, and it's been amazingly liberating. Once I finally made this decision, it empowered me to begin achieving in my career again.

Originally published on my column in Inc. Magazine

 John White, MBA John White, MBA
Columnist • Inc Magazin

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Digital transformation: Making it work in the real world

It takes more than shiny new technologies to remake business processes. Here are a few ideas on how to make digital transformation projects work in your organisation.
 Mark Samuels
By Mark Samuels | March 1, 2017 — 16:17 GMT (16:17 GMT) | Topic: Digital Transformation: A CXO's Guide

Having the right skills in place is key to engendering full cultural change, both in terms of understanding the customer and linking those trends back to the business."

Digital transformation is the process through which companies can take a new look at their existing processes and remake them with the help of new technologies and new ways of thinking.

The aim might be to cut costs, understand customers better, or create new revenue streams. It's a relatively simple concept but hard to put into practice; here we look at some of the issues involved in such a project.

Marketing: How to create a digital-first attitude

Read More
Customer experience (CX) is the big priority for marketing professionals through 2017, says Jim Clark, research director at Econsultancy. He draws on evidence from the research firm's recently released Digital Trends 2017 report, which surveyed over 14,000 marketing professionals globally. Almost a quarter (22 per cent) of marketeers say CX is their key concern this year.

Clark, however, issues a word of warning and suggests great experiences are by no means a given: executives must focus on techniques that help their business exploit data in an integrated manner. "CX is in itself important, but marketing professionals must think now about how they implement experience as a strategy," said Clark, speaking at Adobe's recent Digital Trends Forum in London.

The good news is that almost half (46 per cent) of firms believe that digital now permeates their marketing efforts. Clark says easy access to the cloud and software-as-a-service is helping marketeers to harness digital technology quickly in their attempts to change business processes and customer experiences for the better.

There is interest in technology to spread insights, too. Almost half (49 per cent) of marketing professionals intend to increase their investment in analytics this year. However, the research suggests that digital transformation is a far from straightforward process. Just 14 percent of marketing chiefs described their business as a digital-first organisation in 2015; today, that figure is even lower at 11 per cent.

"The reality of the situation is that implementing digital transformation is tough," says Clark. "Some boards might not be as fully behind change as others. Having the right skills in place is key to engendering full cultural change, both in terms of understanding the customer and linking those trends back to the business."

Clarke points to best-practice examples in strategy. He says smart companies are findings ways to converge sales and marketing teams, ensuring customer data is pooled across the business, rather than being held in isolated and unconnected stove pipes.

Leadership matters, too. More than three quarters (77 percent) of blue-chip firms now have a chief customer officer or equivalent, according to analyst Gartner. These C-suite executives are focused on building and pushing the focus on customer experience across the business' various operational activities.

"Data-driven marketing technology is now a lot more accessible but there needs to be an awareness in terms of engaging audiences," says Clark. "Your business needs to fully understand the key trends to engage with customers personally. As new technologies like VR roll out, that focus on personalisation becomes even more critical."

All firms, he says, must look to continually surprise and delight their customers. "It can be difficult to engender digital-led change, particularly in a sector like finance," says Clark. "One way is to start small on key projects, and to hope these examples pick up traction and that the benefits permeate across the rest of the organisation."

Building a digital foundation in financial services
Chris Worle, digital strategy director at Hargreaves Lansdown, is one executive driving transformation in a finance firm. Worle manages digital-led change at the FTSE 100 business, which manages £70 billion of assets on behalf of its 876,000 clients. Worle and his team run a website that receives more than 100 million visits a year.

"We find ourselves today in a constant cycle of measure, understand and improve," says Hargreaves Lansdown's Chris Worle.

"We're seeing huge growth in mobile, both in terms of the use of our apps and direct visits to the website," he says. "The number of trades via mobile is up 200 per cent year-on-year. This has consequences in terms of the experiences we provide, because we pride ourselves on a high quality of service."

Worle recognises the number of channels to market has grown rapidly since the firm started its transformation journey in 2008, as has the number of products offered to clients. The digital team started sifting through huge volumes of data to keep a tight grip on customer experiences, but found itself swamped with information.

"We took a breath and decided to start small instead," he says, looking back on the digital change process. "We then took a strategic approach to testing and optimisation. Rather than focusing on the entire website, we focused on quick wins connected to high-volume web pages. We used that insight to drive improvements."

Worle and his team honed website content and launched the firm's first app in 2011. Yet transformation in the mobile age remains a work in progress. "We find ourselves today in a constant cycle of measure, understand and improve," he says.

The modern digital challenges facing Hargreaves can be summed up by three key terms, says Worle: complexity, speed and expectations. "There's a requirement to create a consistent experience across multiple channels and that's incredibly difficult," he says, referring to the issue of complexity. "We're actively working on cracking that approach."

When it comes to speed, Worle says his organisation feels the pressure to innovate and deliver solutions increasingly quickly. "Technology is moving faster than ever before," he says. "People will drop off, and you will lose their business, if they have to wait even just a few seconds for a web page to load."

The final challenge is around expectations and the ever-demanding nature of modern customers. "Your business will be judged against the digital experiences that people get everywhere else, be that from technology companies like Google or via online retailers," says Worle. "Customers don't care that you're a regulated finance firm — they just expect the same high quality of service, regardless of sector."

The good news is Worle continues to deliver great customer experiences. The key lesson for other CXOs is to recognise the importance of mobility. "Most of our clients use mobile as their main communication channel of choice," he says. "The business needs to focus on the fact that mobile is more than just another channel — and that's a constant battle."

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It’s Your Life, Choose Your Doctor Wisely- Bad Choices Could Be Fatal

Lisa 🐝 Gallagher in Lifestyle, beBee in English, Healthcare
Brand Ambassador • beBee
It's Your Life, Choose Your Doctor Wisely- Bad Choices Could Be Fatal

I have been procrastinating or better yet, debating with myself about posting this article I'm about to write. I've been nudged by many to write and it's hard because it's such a personal topic. It's also a topic I hope sheds light- my goal is not attention seeking, it's my hope others may benefit from this article. 

Before we had Google

My husband (boyfriend at the time) was 18 years old and was always bruising easily, dislocating joints, had Chronic pain and bled easily too. He was also developing cysts on his elbows quite frequently.  I decided to use the Merck Manual and do some research. I was all too aware that he seemed to lack elasticity in his skin and that was why he was able to stretch his skin beyond the normal limits. After reading for a few weeks, I was convinced he had a disorder called Ehlers Danlos Syndrome. I told him to ask the Dr. to take a skin biopsy and send it off to a lab in order to rule this out. He thought I was nuts but he did bring it to the Dr's attention and one month later the diagnosis was confirmed- it was EDS.  EDS is a connective tissue disorder and patients don't produce enough collagen. There are many types of EDS, his is the most common form, The Hypermobility type which is what he has. 

And so our journey began with the Health Care System

Aside from the fact that he developed Bacterial Meningitis, Guillain Barre Syndrome, Basilar Migraines, Asthma, and Sarcoidosis, all before the age of 25, he rarely missed a day from work since the age of 14 when he began working 35 hours per week in order to pay for his Catholic Education.  My husband's work ethic is not only mind boggling to me but admirable. I believe he chose to focus on work instead of focusing on his ailments.  

When my husband was 39 years old he had GERD so bad he would wake up choking (literally) at night because he was aspirating. After tests were performed they concluded his Esophagus was flaccid. The valve which should close completely wasn't and it was stretched because of his underlying connective tissue disorder. He had surgery to tighten the Esophagus.

Our experience with the Physician who did the initial surgery was not very impressive- they sent him home with a temperature of 101, even though I begged them to keep him. He was admitted to our local hospital later that evening after he was discharged from a large teaching hospital. 

But it wasn't quite over

A year later he was in such extreme pain he went to the Emergency Department and was admitted. They later found during an emergency surgery that had to be performed that he had a large hiatal hernia and it 'appeared' the Esophagus was never re-attached properly, it had pulled away so his stomach was floating per se. He was a very ill man but his WILL was stronger than the sequence of events he endured.  He recovered and continued to work even while hospitalized. The second Physician who performed the Emergency surgery kept in contact with me as well as my husband. You need to be an informed caregiver in order to provide the proper level of care, which may include getting in touch with the Doctor if your loved one's condition changes. A good Physician will not only tell you what to watch for, they will also let you know they are available if you need to get in touch with them.  He was a good physician.

At age 41 my husband was feeling well with the exception of knee pain which Dr's told him it's just an unfortunate side effect from the EDS and they prescribed high dose steroids. The steroids seemed to be helping so he planned a remote trip to Algonquin Provincial Park in Ontario, Canada to do a canoe trip with my son, his brother and my son's friend. While he was in deep into Bush Country he ruptured both patellar tendons in a period of two days. He had surgery, kept working from the hospital and from home until he returned full time. It was determined that my husband probably had micro-tears in his patellar tendons prior to the steroids. Steroids can make tendons more brittle and they believe that's why he was an accident just waiting to happen. EDS happened to be the other factor which caused his tendons to develop micro-tears; they were stretching just like a rubber band being stretched beyond its limits. By the time my husband has this surgery I was determined to over- see his care 100% because I felt others had failed him in the past. He had a cocky Physician who didn't seem to respect women very much but I didn't allow that to stop me from voicing my concerns and speaking up for him when he was too weak to speak up for himself.  This physician did not try to stay in touch, thank goodness we had excellent nurses who were more than happy to keep me updated, along with, Physical and Occupational Therapists. 

The Final Staw

In 2009 my husband's asthma appeared to be getting much worse. He went to his PCP who eventually sent him to a Pulmonologist and it was determined that his sarcoidosis was probably symptomatic and causing his Asthma to flare up. For two years they treated his illness as Acute Asthma with no success.  In 2011 my husband's heart rate was also running fairly steady at 100 beats per minute so  they scheduled him for a cardiac cath.  After he had the Cardiac Cath done he had complications with his breathing and they admitted him to the Cardiac Floor at Hamot hospital. His breathing was not getting better and they did a CAT Scan which showed findings they were concerned about. After the scan was read they referred him to a surgeon while he was still an in-patient at Hamot Hospital. The Surgeon performed a lung biopsy. They had to collapse the lung in order to get to the section of the lung they wanted to biopsy. This procedure was called a VATS procedure. My husband was an in-patient for eight days and they discharged him the day they removed the chest tube. Yes, you must have a chest tube inserted during/after a VATS because the lung needs help to re-expand. He had an extremely large hematoma from the armpit to his groin and it covered half of his back and stomach. The Dr. said it was probably due to his EDS. All I can say is that the hematoma was very gross to look at and seriously scared me. They even 'joked' with him that they never had a patient develop a hematoma like that with a VATS and he looked like he had been thrown to the pavement from a motorcycle accident. Yet, they sent him home unhealed!  For the record- he continued to run his business from bed (remotely). He was only out of commission from work for the first 3-4 days.  Amazing guy!

Sequence of events after the VATS and why it's important to do your homework to be a good Patient Advocate

He was discharged and ended up in the local ER 4 days later because his breathing became worse along with increased pain. 
Our local ER sent him by ambulance back to Hamot Hospital and they admitted him for 24 hours stating his symptoms were normal under the circumstances.
He was brought back home the next day and that evening he developed a fever of 101, I called the Surgeon on call with the group that did his surgery at Hamot Medical Center and was told to give him Tylenol. I was also told if the fever was not gone in the morning, to call back?!!
Our local hospital's protocol was to send the patient back to the 'offending' hospital who performed the surgery.
We were adamant that he was not to be sent back there, so they admitted him for 5 days and gave him 3 IV antibiotics. When he came home his breathing was better and the fever was gone. His hematoma was beginning to heal too. 
At some point, his Pulmonologist called with the results of the biopsy stating it was Sarcoidosis, even though we were told years ago it went into complete remission. 
Before we received the results I didn't trust this hospital or the Dr's we were dealing with there so I did a lot of research and made an appointment for a second opinion. 
I was able to get him into to see the Medical Director of Pulmonology at the Simmon's lung Center at UPMC
We were told to bring the pathology report along with the slides. After the Dr. examined my husband and went over his history he asked if he could take the slides to a Conference because he was fairly certain it wasn't Sarcoidosis, yet another illness. 
After the slides were seen by UPMC's top Pathologist and Doctors at a Pathology Conference they determined it was not Sarcoid but an illness called Hypersensitivity Pneumonitis which was caused by a medication he was on.
My husband already had some scarring because the illness was mis-diagnosed for over two years. His breathing became a bit better after the drug was removed.
He was also referred to another Pulmonologist within the group for another opinion because he was struggling to breathe as time progressed over the next year or so. 
They determined he had some damage, his EDS may be a factor and he needed to be put on an anti-rejection drug to lessen his symptoms and stop the scarring from progressing. It's been six months and I'm happy to say he's breathing much better, along with having his quality of life returned to him. 
The Caveat

Once he became a patient at the Simmons Lung Center at the University of Pittsburgh Medical Center the Doctors treated him as a human being, not just a number. Both Pulmonologists have called our home to check in on him, they've kept in contact via email and his second Pulmonologist even gave us his personal email address along with his cell phone number. How often do Doctors do this anymore? I don't think it's very frequent but I can say it adds not one but ten extra layers of reassurance when you know the Doctors care this much! One of his Pulmonologists even kept in touch via email from China after my husband was put on the *first* anti-rejection drug, unfortunately, he had a bad reaction and that is why the Dr. kept in touch. So far he's been tolerating the second anti-rejection drug well with much better lung function.  

Never stop fighting for your loved one if you suspect something is wrong or has been misdiagnosed. remember, Doctors are humans with flaws so do your homework. Go to sites that give real patient ratings on the Doctors you are seeing. Yes, please use google to research drugs, and diagnoses so you can be an informed patient or patient advocate. Education is vital today- we need to be our loved one's second set of  ears and eyes. Finally, never lose hope. There are good Doctors out there that truly care about their patients. It's just a matter of finding the right Doctor or Doctors. 

I can happily report that my husband is still working and running his own business 60 plus hours per week. He thrives on work and with the type of business he's in, he also thrives on keeping up with the latest technology. His love for his family has also been a major factor in his drive to get better and keep providing for us. I can't tell you how much I not only admire his strong will but love and respect him too.

The Doctor in the photo happens to be Dr. Kevin Gibson, my husband's primary Pulmonologist

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Do You Have Gum Disease, Gum Disease Cure

Have you noticed some blood in the sink while brushing your teeth? Are you aware that it’s your 1st warning sign of a gum disease?

A mild stage of gum disease is called gingivitis, and it will only infect your gums if you have it. When left untreated, this infection will travel underneath the gum line right into the bone. At this time, it becomes more severe and now your gum disease is called periodontitis.

Both periodontitis and gingivitis have proven to increase the risk of developing cancer, pneumonia, osteoporosis, heart disease and diabetes. Early discovery of gum disease will be the best cure.

Symptoms of Gum Disease
Gum disease cure will work best if you discover and treat your problem prior to letting it get out of hand, or develop a serious disease. Thus, you need to understand what you should look for.

Here are some of the symptoms you need to know.

Swollen and red gums

This is the first sign, you will notice your gums is in need of attention as they swell and turn red. Gum diseases generally start along your gum line with inflammation. Your gums can become painful or feel tender. They will easily bleed during brushing or flossing.

Having bad breath

Because of your mouth being wet permanently and nicely warm, it is ideal as a breeding ground for bacteria. Bacteria clings to the plaque on your teeth, then releases toxins which can irritate your teeth and gums, thus, causing a foul smell. This can be a symptom indicating that you have a severe gum disease. With gingivitis, your breath may not change much.

Gums get smaller

If it seems that your teeth are getting longer, you should know that there is no chance of them growing and it’s the gums that are shrinking. The bone will start to collapse and the gums separate from your teeth forming pockets beneath. When your gums pull away from your teeth, it is called receding gums.

With sensitive teeth

Your teeth might tell you something if you find you have to flinch when you have a cold drink. Most of the time, this symptom can go together with shrinking gums and a gum disease. If you have receding gums, it means that your tooth’s sensitive part is exposed which is called dentin. This is why cold air and water causes your exposed teeth’s sensitivity.

Shifting or wiggly teeth

Lately, you might feel as if your smile has changed. This could be from gum disease attacking your jaw bones. The jaw bone holds your teeth in place. Gum disease causes them to move or loosen. The main cause for this action is periodontitis, it will also be the reason that as you bite, your teeth won’t fit together.

Gum Disease Cure
The goal is to be able to control the infection. Your dentist needs to establish what part is affected and trace from where it originates to offer the right treatment.

Here are some of the treatments your dentist can perform.

Deep cleaning

This is the first treatment and involves an in-depth and careful cleaning of the gums. It’s different from an ordinary cleaning, where they normally clean only above your gum line. This will be a deep cleaning that goes beneath your gum line.

This procedure is normally called scaling. They scrape the tartar off from above, as well as below the gum line. The dentist might also do a root planning, that will involve smoothing all the surfaces of your teeth’s roots. This treatment assists your gums to reattach to the teeth.

Both of these treatments might take a couple of visits to your dentist.


You won’t find a magical cream or pill to cure your gum disease. Although, the dentist might prescribe specific medications that will accompany the treatment.

These options may include the following:

Antibiotic microspheres or antiseptic chip

This is tiny particles or a gel that needs to insert into the pockets of your gum, which will gradually over a period of time release medication. It can help to reduce the pocket size and clear it from bacteria.

Antibiotic gel

After your dentist performs a deep cleaning process, you need to spread the gel onto your gum pockets in order to control infection.

Enzyme suppressant

It’s a tablet that blocks specific enzymes present in the mouth that break down your gum tissues. This will be required after you had a deep cleaning done.

Oral antibiotics

These tablets or capsules could be prescribed in the case of an infection that is more serious.


If the deep cleaning treatment didn’t solve the issues, you might need a procedure that can go much deeper in order to repair it.

The dentist can recommend one of the following.

A gum graft surgery – Your dentist will use some tissue collected from your palate or another area of the mouth. This is to cover any of your tooth’s roots that are exposed in order to stop decay or loss of bone. Additionally, it will also help with sensitive teeth.

Flap surgery – To reach tartar that is deep below the gum line, the dentist will lift your gums. Your gum will be stitched back into place to make it fit tightly around your tooth, and preventing any more tartar to form on your teeth.

The dentist might recommend that you use an antimicrobial mouthwash to swish around in your mouth and make it a part of your everyday routine of brushing to control any bacteria.

If your gums are red, swollen or your breath has a smell, see your dentist, confirm that gum disease is not your problem.

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Discovering Needs

Jesus said, “ask and it will be given to you; seek and you will find; knock and the door will be opened to you”

Written by Hope on 19/05/2013
Series: Weekly Devotional
Tags: Church And Community, Service
"You can pray for anything, and if you have faith, you will receive it.”(Matthew 21:22)

Having a child has taught me a lot of things about meeting the needs of another person. As an infant, my daughter, like all babies, was unable to supply anything for herself. As she aged and grew, we’ve taught her to do more and more for herself. Our ultimate goal, of course, is for her to learn enough to become a secure, intelligent, Christian adult.

What We Want
It’s difficult to know what little ones need, sometimes. One of my daughter’s frustrating habits is neglecting to say when she has a basic need – such as hunger, thirst, or a restroom break. Unlike God, the Father Who “knows exactly what you need even before you ask him” (Matthew 6:8), human parents can’t always “just know” what a child needs. As the Apostle James taught the early Christians about the Heavenly Father, “you don’t have what you want because you don’t ask God for it”(James 4:2). We encourage our daughter to talk about what she needs or wants. Then we can decide how to meet her needs; however, we won’t always get what she wants. And God won’t always give Christians what we want, either: “even when you ask, you don’t get it because your motives are all wrong” (James 4:3).

Not What We Expect
Jesus said, “ask and it will be given to you; seek and you will find; knock and the door will be opened to you” (Luke 11:9). So why doesn’t God answer every Christian prayer with a “yes”? Sometimes our motives are wrong. And just as my daughter doesn’t know what’s best for herself from her young perspective, Christians don’t always know what’s best for ourselves from our earthly perspective. God knows what’s best for us, and He “causes everything to work together for the good of those who love [Him]” (Romans 8:28). Maybe the answer to our prayer doesn’t look like what we thought it would; sometimes God has a better plan! St. Paul trusted God’s provision and told his friends that “this same God who takes care of me will supply all your needs from His glorious riches”(Philippians 4:19). All God’s children can trust Him to meet their needs – in His way and in His time.

Prayer, Care and Share Jesus
If you cannot physically assist someone in need – Pray Now!

Scripture: "Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own." (Matthew 6:34

In Scripture Jesus tells us not to worry about tomorrow – just to deal with today. His heart is also that we, as believers, will assist the people around us (believers or not-yet-believers) with the troubles they have today.

In a previous Prayer, Care & Share (PCS) teaching we are called to meet the needs of people around us by solving problems using our skills, talents and gifts, encouraging them or praying for them.

JUST ASKING THIS QUESTION is a proven way of discovering a person's real need: "If there was ONE THING I could pray for you, personally, what would it be?"

Example: When greeting a co-worker last week I asked the ONE THING question and he responded: "Please pray for my marriage, my wife and I are in a dry season." I prayed that God would help him court his wife in a new way every day and God changed his whole attitude in that minute!

The ONE THING question politely asks permission before you pray and we encourage always pray in the Name of Jesus so that there is no doubt to which god you are praying.

You may wonder what happens if the person says they have no concerns. Well, then you revert to the Bless step of PCS and say: "Can we simply ask God to bless you?" Most people then say, "Yes, please".

Very rarely someone might say "No" they do want prayer. Then keep being friendly and talk about other things (which is the "build relationship" part of PCS). When you walk away you can then intercede silently with God for the person who refused prayer.

A Helpful Tip:In most countries it is a cultural custom to ask people how they are when you greet them. Sadly we most commonly respond: "I am fine." What you can do is to continue the greeting by asking: "How are you really?" Often they'll tell you their real concern and that concern could be the door opened to PRAY NOW for them!

Pray this week:

God will purify our hearts and motives.

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WhatsApp Web, everything is advantages

WhatsApp Web, everything is advantages

For those who do not know yet, there is WhatsApp Web is WhatsApp for the PC. WhatsApp for the computer is not much less widespread as WhatsApp Mobile and many still do not decide to download the web version. That's why we explain all your benefits of Social Media Business.

Why download WhatsApp Web?

We recommend that you download the tool that will surely make your life easier.

First, it is very simple, you can use the WhatApp from your computer without looking at the phone . Therefore, you can reply to your messages from the PC quickly.
Writing on the PC is much faster than on the mobile. You will be surprised with how quickly you chat with the Web app.
Messages arrive before . You will notice that messages arrive on your computer sooner than they do on your mobile.
Since the app is on your computer you can send files located on your PC .
And last but not least if you're at work and you need to use the WhatsApp will not know that you're
But all these advantages you will only know if you use the Web app.

How to download WhatsApp Web?

The tool has many advantages if you use it correctly. It is also free and very easy to download. Click on the link to download the app  on your PC. That yes to use WhatsApp Web you must have the tool in the mobile.

Also before you can use the app on your pc you must perform some steps:

Open the app on your phone.
Select settings (the three dots on the top right of the screen)
Select WhatsApp Web

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